A well helpful robot

A well helpful robot!

By Mohamed Ali Ettougourti

french

robot

I had brought my dirty shirts for washing and ironing. Later I returned to get them. The lady at checkout older than me but much more alert and sharper, did not want interrupt the customer who was just ahead of me. She listened to him with great interest and kindness. We were between old men. Our ages added together would do well a few centuries. I do not understand German and I understood nothing of what is told between the hostess and the customer. When my turn came I present my receipt to the lady that she hastened to submit it to a ... robot.

Upon reading my receipt the robot, the machine, begins to tremble, turn on itself. An endless ballet of shirts starts. All the shirts were well kept, suspended on hangers, wrapped by cellophane. When the robot found the object of his research, he sets it to one side, and then spread it on the counter. There remained for the manager of the premises to deliver to me with a charming smile my shirts well ironed and clean.

You guessed the scene is happening elsewhere far from Tunisia. In our country dry washing manager has a broom handle at the end of which is attached a hook, he stings clothing, checks the receipt's number, compares it to the number stapled to the piece of clothes at the risk of damaging it. Once the audits completed, your garment will be returned to you, that's when you pay the service.

This somewhat archaic procedure is not always reliable. So one day we realized, Madam Justice and me that not only we frequent the same Dry cleaning shop, but mostly inadvertently and because of a little distraction on my part, we have exchanged spite of us, our... pants. The scene was simply hilarious when Madam Justice invited me to her office to ask me in private, with lots of humor to make her pant and to resume the mine, which she took care to send  beforehand, as soon as she became aware of the mistake, at the dry cleaning shop.

When I quit the dry cleaning shop in Zurich, Switzerland, I could not be able to prevent to have this thought every beast and cynical: The Dry cleaning shop Switzerland is better kept, by far, than the Tunisian Ministry of Justice!

Hard to imagine in our country a robot traveling between the courthouses, the different justices of peace, the property courts. Hard to imagine it ensures sorting cases, classifying, informing litigants and lawyers about the evolution of the cases, preparing copies of the file to attention of the defense, the judge, the prosecution ...

Hard to imagine, in our country, robot ensuring judgment writing once pronounced, ensuring a copy send to interested parties for information on the content of the decision pronounced, on the proper procedure to appeal or for enforcement of the award.

I see already pointing your objections: the country does not yet mastered the technology to create and develop such robots! Think again the problem is not technological, the problem is both simple and difficult, it is a moral issue, not a technology issue: An archaic system, can give the best results provided that everyone adheres to it, plays the game.

For it is hard to imagine in our country a reliable organization system that would not be perverted by the stupidity of each other, by their arrogance, by their smugness, by their sickly penchant for corruption, privileges. They always want to pass and be served first in all circumstances and against all logic at the risk to pervert the system to destroy it.

Thinking back I arrived at the conclusion that our problem is mainly due to poor time management. Time is the main dimension of our universe. it  is the movement of the celestial bodies in space. The time we spend doing nothing, we have no wish to spend it to do well: Wait patiently for our turn.

No one comes to his mind to ask the robot to serve him first, no one can ask the robot to drop everything to take care of the newcomer too proud to wait too rich to wait.

No one can think, alas I am tempted to say in good Tunisian, to bribe the robot for some favor.
 
We are the sworn enemies of the smooth-running systems. A system is necessarily egalitarian, just. We do not like equality, we do not like justice. We like to distinguish ourselves, differentiate ourselves, not by any merit, but simply because we are quite imbued our little person, because we often take ourselves for the world navel, thinking and wishing that the system is running for all of us alone.

What mismanagement and how awful if someone, tired of waiting patiently his turn jumps over the counter, wringing the robot's neck, steals his own shirt, quits the shop too happy with his package, proud of having taken revenge on the robot which, he thinks, has disrespected him by making him wait , respecting the natural order of arrivals: first come, first served.

This obviously is unimaginable in the country where and the city where I am, but not quite unfortunately excluded in our country.

noone can think to demand  to the robot to serve him first, no one can ask the robot to drop everything to take care of the newcomer too proud, too rich, to wait.

No one can think, alas I am tempted to say in good Tunisian, to bribe the robot for some favor.

We are the sworn enemies of the smooth-running systems. A system is necessarily egalitarian, just. We do not like equality, we do not like justice. We like to distinguish ourselves, differentiate ourselves, not by any merit, but simply because we are quite imbued our little person, because we often take ourselves for the world navel, thinking and wishing that the system is running to ourselves.

What mismanagement and how awful if someone, tired of waiting patiently his turn, jumps over the counter, wringing the robot's neck, steals his own shirt, quits the shop too happy with his package, proud of having taken revenge on the robot which, he thinks, has disrespected him by making him wait , respecting the natural order of arrivals: first come, first served.

This obviously is unimaginable in the country and the city where I am, but not quite unfortunately excluded in our country.